From messy SaaS stack to integrated, AI-ready systems.
Services here start with a free intro call and two options: jump straight into implementation if you know what you want, or begin with a focused discovery and planning phase if you need clarity. Either way, enterprise-level integration and reliability standards are applied so your systems are ready when growth accelerates.
You do not need to pre-select a solution. If you already know what you want, book a free call and we will jump straight into the project. If you are unsure, we will start by clarifying your stack and priorities so we can agree what to do first and how to keep delivery reliable.
Option 1: Jump straight into delivery
If you already know what you want, we can begin with implementation: AI workflows and assistants, custom APIs and MCP servers, SaaS integrations, alerts and monitoring, and the platform work that keeps it reliable.
Option 2: Start with discovery and planning
When direction is unclear, start with a focused discovery phase across your SaaS tools, data flows, and automations to design a clear integration architecture and a short, practical roadmap.
Integration discovery & roadmap
Helpful starting pointA short, hands-on engagement to understand your tools, data flows, and pain points. You get the integration architecture, sequencing, and decision support needed to deliver with confidence.
What this phase covers
What we look at
- Inventory of tools, data ownership, and how records move between systems.
- Existing automations and scripts that are brittle or duplicative.
- Pain points around reporting, hand-offs, and AI readiness.
What you get
- Annotated diagrams of data flows and integration touchpoints.
- Findings on gaps, risks, and duplicated effort across teams.
- A prioritised roadmap covering both quick wins and deeper fixes.
What happens next
- A clear starting point for AI assistants, custom APIs, and connector work.
- Alignment on which integrations to tackle first and how to measure success.
- Decision support for in-house teams vs. partnering for delivery.
Outcomes you can act on
This phase produces decisions and assets your team can use immediately, whether we keep working together or you execute in-house.
- Cleaner, documented data flows instead of hidden zaps and scripts.
- A plan for reliable AI-powered workflows that plug into existing systems.
- Confidence about how data integrates across your stack without brittle dependencies.
- A practical backlog and architecture that your team can own after delivery.
- Enterprise-level integration and reliability patterns so you are ready if growth accelerates.
Implementation paths
Once we are clear on your priorities, we move into the implementation stream that fits best: AI workflows, custom APIs and MCP servers, SaaS integrations, alerts and monitoring, or the AWS platform work that underpins them.
AI-powered workflows & assistants (AWS)
I design AI workflows and assistants that plug into your existing systems via APIs, events, and data layers. Use cases include support triage, internal knowledge access, and operational co-pilots.
AI is treated as part of the integration layer: reliable endpoints, safe access to your data, and outputs wired back into the tools you already use.
- Deliverables: API endpoints, evaluation harnesses, logging and monitoring as defaults.
- Retrieval over your documentation and SOPs with access controls and audit trails.
- Integration with CRMs, job tools, billing, and support systems instead of standalone chatbots.
SaaS integrations, custom data APIs & MCP servers
When multiple tools need a shared source of truth, I build domain-focused APIs and MCP servers that give both humans and AI a consistent interface.
This removes brittle one-off zaps, reduces duplicated data, and makes future automation simpler for any SaaS stack you rely on.
- Stabilise integrations between CRMs, billing, job management, and support tools.
- Design interfaces that are explicit about ownership, validation, and error handling.
- Lay groundwork for future AI and automation by exposing reliable endpoints.
Alerts, monitoring & incident readiness
I review, improve, or implement alerts and monitoring with a focus on integrations, data flows, and critical workflows.
The goal is actionable signals rather than noise, so issues are caught early and teams can respond with confidence.
- Design alerting that aligns to business impact and reduces blind spots.
- Add observability and runbooks so incidents are shorter and easier to fix.
- Implement monitoring where none exists to protect new integrations and AI workflows.
Cloud integration, observability & DevOps (AWS)
Integration work needs a stable platform. I design and harden the AWS pieces that keep data moving and teams confident.
- Event-driven flows, CI/CD pipelines, alerts-as-code, and cost-aware deployments.
- Better observability for integrations to cut incident rates and speed up fixes.
- Release practices that make shipping new workflows faster and safer.
Which service is right for you?
A quick guide to common situations and where to begin.
"Our tools are a mess, and we don't know where to start."
Begin with an integration discovery phase to map the work and pick the first moves.
"We want an AI assistant over our documentation and processes."
Use the AI-powered workflows & assistants track to design an integrated solution.
"Our integrations between SaaS tools keep breaking."
Use the SaaS integrations / APIs & MCP stream to stabilise and simplify the flows.
"Our alerts and monitoring are noisy or missing."
Start with the alerts, monitoring & incident readiness stream to get actionable signals.
"We have in-house developers but need the integration architecture."
Start with integration discovery, then co-deliver via custom APIs and platform patterns your team can own.
Services FAQ
Quick answers to common questions about how engagements run.
Ready to untangle your SaaS stack?
Share a few details about your tools, team, and where things feel brittle. I will respond with a free intro call to plan the right starting project, and I am happy to take on any project where I can help.
Book a free intro call